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Oliver Buchannon
Josh Ramsey

Sep 17, 2025

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4 min read

The Principle That Ben Franklin Couldn't Master

(And What It Teaches Us About Decision-Making)

Sep 10, 2025

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4 min read

The Janitor Who Was Saving Lives

How You Can Use Purpose to Make Any Task Matter

Sep 3, 2025

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5 min read

The Plastic Couch Cover That Changed How I Think About Life

The “Automatic Problem” We All Face

Aug 27, 2025

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6 min read

The Values Conversation That Transforms Conflict

How to stop arguing and start solving problems together

Jul 9, 2025

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5 min read

Why Corporate Values Don't Work (And What Does)

Leading from Your Values, Not Just Your Role

Jul 2, 2025

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5 min read

The Letter I Wrote My Son Before Running 100 Miles

The Vision That Carries You When You Want to Quit

Jun 25, 2025

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4 min read

When Your Team is Working Against Itself

(The Hidden Problem Every Leader Faces)

Jun 18, 2025

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4 min read

Why Your Best Team Members Can't Fake Authentic Care

The Heart of Hospitality Is a Mutual Exchange

Jun 11, 2025

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4 min read

You can’t give what you don’t have

Hospitality Begins With How You Show Up

Jun 4, 2025

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3 min read

Are you complicit in creating what you don't want?

From Waiting for Change to Creating It

May 28, 2025

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3 min read

Hospitality as an Antidote to Loneliness

Hospitality’s Deeper Purpose in a Disconnected World

May 21, 2025

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5 min read

Are You Giving Away Your Power?

Why Blame Feels Good—But Gets Us Stuck

May 14, 2025

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3 min read

Being a Mirror: A Different Approach to Leadership

Why Feedback Feels So Hard—And How to Make It Easier

May 7, 2025

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4 min read

The Five Hindrances: What Stands Between You and True Presence

What Gets in the Way of Presence—and How to Gently Come Back to It

Apr 30, 2025

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4 min read

The 'H' Relationship: A New Framework for Hospitality Leadership

From ‘A’ to ‘H’: Rethinking Connection in Leadership

Apr 23, 2025

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4 min read

Creating Low-Stakes Learning in a High-Stakes Industry

Play Is Not a Luxury—It’s a Leadership Strategy

Apr 16, 2025

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4 min read

The Ongoing Journey: Continuing Your Transformation as a Leader

The Challenge IS the Path

Apr 9, 2025

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4 min read

Clarity, Not Control: The Mark of True Hospitality Leadership

In Hospitality, Leadership Isn’t About Fixing—It’s About Trusting

Apr 2, 2025

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3 min read

Turning Conflict into Connection in Hospitality Leadership

The Conflict Isn’t the Enemy—Disconnection Is

Mar 26, 2025

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3 min read

The Secret to Handling Difficult Guests (Without Losing Your Cool)

Meeting People Where They Are: The Quiet Power of Spiral-Aware Leadership

Mar 19, 2025

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3 min read

Why Your Team Thinks, Feels, and Acts So Differently

Thinkers, Feelers, Doers: Leading the Way Each One Needs

Mar 12, 2025

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3 min read

Beyond 'Fine': The Power of Emotional Vocabulary in Hospitality

The Words We Choose Shape the Connections We Build

Mar 5, 2025

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3 min read

How fear is holding your team back from success

Helping Others Step Through Fear: A Leader’s Role in Creating Safety

Feb 26, 2025

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4 min read

Beyond Guest Desires: Understanding Your Own

What a Willys Jeep, a Lawn Mower, and a Field Taught Me About Desire and Leadership

Feb 19, 2025

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3 min read

Finding Your True North: The Power of Personal Values

Why Your Core Values Matter—And How to Identify Them

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here's to healthy, long-lasting growth

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